Privacy Policy
Last Updated: 30/09/2025
Introduction
This Privacy Policy explains how Brooks and Wood Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website www.brooksandwood.com (the “Website”). We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Brooks and Wood is a building and civil engineering contractor based in the United Kingdom. Our registered office is at 1 Holywells Close, Ipswich, Suffolk, IP3 0AW.
For any questions about this Privacy Policy or how we handle your data, please contact us at info@brooksandwood.co.uk.
Information We Collect
We collect minimal personal information through our Website. Specifically, we only collect:
First Name – when you provide it through our Contact Us form
Last Name – when you provide it through our Contact Us form
Email Address – when you provide it through our Contact Us form
Contact Number – when you provide it through our Contact Us form
We do not collect any other personal information unless you voluntarily provide it in your message to us.
Cookies and Analytics
Our Website may use cookies and similar technologies. These are small text files stored on your device that help us understand how visitors use our Website. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the personal information you provide solely for the following purpose:
Responding to your enquiries – When you submit a contact form, we use your name and email address to respond to your query about our services or projects.
We do not use your information for marketing purposes unless you have specifically consented to receive such communications.
Legal Basis for Processing
Under UK GDPR, we process your personal data on the basis of:
Legitimate interests – We have a legitimate interest in responding to enquiries about our business and services.
Data Sharing and Third Parties
We do not share, sell, rent, or disclose your personal information to third parties. Your data remains confidential and is only accessed by authorised personnel within our company who need it to respond to your enquiry.
Data Retention
We retain your contact information only for as long as necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up questions. After this period, we securely delete your information.
If you would like us to delete your information sooner, please contact us using the details below.
Your Rights
Under UK data protection law, you have the following rights:
Right of access – You can request a copy of the personal data we hold about you
Right to rectification – You can ask us to correct inaccurate or incomplete data
Right to erasure – You can request that we delete your personal data
Right to restrict processing – You can ask us to limit how we use your data
Right to object – You can object to our processing of your data
Right to data portability – You can request your data in a portable format
To exercise any of these rights, please contact us at info@brooksandwood.co.uk
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, please note that no method of electronic transmission or storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the date of the latest revision.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Brooks and Wood Ltd
Email: info@brooksandwood.co.uk
Address: 1 Holywells Close, Ipswich, Suffolk, IP3 0AW
Phone: 01473 719191
Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues:
Information Commissioner’s Office
Website: www.ico.org.uk
Helpline: 0303 123 1113